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SpaceOf.

Beyond Busywork: Turning Activity into Real Impact

About the Writer

Axel Schnütgen is the Systems Alignment Advisor at SpaceOf, Cologne, Germany. A passionate leader, Axel, aspires to create a healthy working environment for all. His specialization in designing value-driven systems fosters high-performing teams, better customer value and generate profitable outcomes.

Many organisations confuse motion with progress. The customer support team must carry out their tasks within a stipulated deadline. The business development team must add new clients to the roster. The pressure of achieving strict targets often compromises the quality of work delivered. So, the organisation might fulfil their set target, but the impact goes missing.

A recent study revealed that 79% of employees do not feel productive at work. Stringent timelines, constant work pressure and poor communication add to this. So, the question isn’t whether teams are busy, but whether they are bringing any real impact.  

Here are the three most important challenges that contribute to this. Identifying these challenges can help fill the gap and bring real impact.  

Challenge 1: Strategy Without Clear Communication

How it shows up

Most teams fail to recognise how their work aligns with their organization’s goals. They chase urgent requests or passion projects. These projects may look valuable to them initially but push resources away from strategic priorities. This misalignment leads to wastage of time, energy and money.  

A real-world Example

An IT company set a profit target of €5 million last year. Three months in, they started catering to urgent client requests and side projects. But these were not related to their core strategy. The team invested enough effort and resources, and yet there was no progress.

Execution That Works  

A clear strategy gives teams a sense of direction. It acts as a blueprint to meet the goals without deviating. So, clear distribution of the strategy and keeping it at the centre helps build real impact.

The leadership team must clearly communicate the strategy to the entire team. Middle managers should ensure that every task caters to the organisation's larger purpose. With clear communication, teams can come together to meet the goals on time.  

Challenge 2: Reporting Becomes A Substitute for Real Action

How it shows up

Progress tracking is a tedious task. Spending hours on progress reports can exhaust resources that could otherwise cater to more important tasks. Focus should be drawn towards integrating efforts across teams and adjusting quickly to new information. This will help organizations be well-aligned and enhance agility.  

A real-world Example

A retail organisation wanted to improve their customer experience within three months. Instead of working together to test solutions, teams spent weeks building slide decks and reporting incremental tasks. Although the team had worked tirelessly, there was no meaningful customer improvement.  

Execution That Works

Tracking progress is vital, but it should never replace the drive for impact. Reports should not only help align work but also help teams adjust on time. Eventually, reporting should be the goal so that real progress follows. This way the ambition of delivering change remains intact.  

Reports should enable action, not limit them. Teams must streamline their work. Focus should be on keeping the progress reports as concise as possible. Cutting redundant reporting cycles can also bring a major change.

Challenge 3: Leaders equate volume of Work with Momentum

How it shows up

Most teams have too many projects to complete. But they hardly understand why their work matters. This indicates an absence of purpose. Eventually, even the best performing employees lose motivation. This creates excessive workload, leading to disengagement, burnout and stalled momentum.  

A real-world Example

A global services company set a target to launch multiple initiatives within a year. All along they believed that more activity meant quicker momentum. Meanwhile, employees had no understanding of the bigger purpose of this goal. Eventually, projects fizzled out, teams ran out of bandwidth and delivered tasks with low energy. Only a fraction of the set initiatives was met by the end of the year.  

Execution That Works

Teams who understand the ‘why’ are the ones who truly deliver productivity. The rest keep grappling with piled on tasks and transformation fatigue.  Autonomy, prioritising tasks and setting clear objectives can change this drastically.  

Prioritising high-impact initiatives is vital. With clear communication, it becomes easier to meet these goals. This also encourages disciplined execution within the organisation. Leaders must focus on tracking results instead of the number of hours invested in a project. This can take the load off the team’s shoulders considerably.  

SpaceOf.foundation’s Role: Rewire Operating Models To Focus On Higher-Value Priorities

At SpaceOf.foundation, we believe in helping leaders rewire their operating models. This narrows the focus to more important tasks that demand immediate attention. Such a measure not only reduces workload but also improves the team’s efficiency. As a result, there is less wastage of resources. Focusing on higher-value priorities also reduces overlapping work. This gives employees a sense of direction.  

Leaders must make time to understand how they measure progress. Is it helping the team achieve tasks on time? Or is it increasing their workload? Engaging in feedback sessions with their teams can speed up this process. Eventually, they can monitor outcomes to reinforce quality over quantity.

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Partner & CTO

"As our Tech Strategy Partner Saad Khan highlights, "buying time" is often the most costly habit an organization can develop."

Co-Founder & Managing Partner

"SpaceOf co-founder Michael Merler talks about what happens when different teams in the organisation are speaking in different languages and how that impacts their work."

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